The Platform

Eight modules. One operating system.
Built to scale.

REOS is architected as a modular, composable system. Each module is purpose built, deeply integrated, and configurable per project from a single residential tower to a 50 project portfolio.

Visitor Management
Domestic Worker Registry
Amenity Booking
Concierge Services
Maintenance Billing
Work Transparency Feed
Community Communications
Builder Branded App
Gate and Visitor Management

Every entry logged. Every visitor accountable.

REOS replaces paper gate registers with a fully digital system connecting residents, guards, and management in real time. No hardware required beyond a standard Android device.

01
Resident Pre Approval
Resident generates a one time QR or OTP pass for an expected visitor directly from the app.
02
Guard Validates at Gate
Guard scans the QR or enters the OTP. Entry is approved or denied in real time with a full digital log created instantly.
03
Walk In Request Flow
Unannounced visitors trigger an instant notification to the resident for live approval or denial from their phone.
04
Audit Trail Generated
Every entry and exit is timestamped, photo captured, and stored permanently for compliance reporting.

Guard Mobile App

Works on standard Android devices with no separate hardware or third party system required.

Real Time Notifications

Any family member can approve or deny a visitor from their own phone with no missed alerts.

Complete Audit Trail

Every entry, exit, denial, and OTP logged with timestamp, flat number, and guard ID.

Domestic Worker Registry

Verified access for every household worker.

Maids, cooks, drivers, and delivery personnel are one of the most complex access control challenges in residential communities. REOS handles registration, approval, and daily attendance in one system.

01
Digital Registration
Each worker is registered with photo ID, contact details, and employer unit and stored securely in the community registry.
02
Resident Approval
Workers are linked to specific units and approved by the resident before gaining any recurring gate access.
03
Attendance Logging
Daily check in and check out times are recorded automatically at the gate and made visible to employers.
04
Access Revocation
Residents can instantly revoke a worker’s access from the app whenever circumstances change.

Digital Registry

Secure, searchable registry of all domestic workers with photo ID verification per community.

Resident Controlled Access

Workers gain recurring gate access only after explicit resident approval. Never self service.

Automated Attendance

Gate check in and check out logs create an accurate daily attendance record for each worker.

Amenity Booking

No double bookings. No disputes. No confusion.

Residents view real time availability for all community amenities, book instantly, and receive automated reminders. Post use feedback feeds directly into maintenance planning.

01
Browse and Select
Residents view real time availability for all community amenities including the pool, clubhouse, gym, and courts.
02
Instant Booking
Select a time slot and confirm. The system prevents double booking automatically with no manual intervention.
03
Reminders Sent
Automated reminders go to the resident and facility staff before the session starts.
04
Post Use Feedback
Residents rate the facility after each use. Data feeds directly into maintenance and upkeep planning.

Real Time Availability

Live calendar view per amenity with no phone calls, no manual bookings, and no conflicts.

Conflict Prevention

System automatically blocks already booked slots ensuring fair access for all residents.

Post Use Ratings

Resident ratings after each booking build a quality benchmark for facility management.

Concierge Services

Every request tracked from submission to closure.

REOS transforms ad hoc community requests into a structured, accountable service operation. Every request has an owner, a status, and a resolution timestamp so nothing falls through the cracks.

01
Resident Submits Request
Cab booking, parcel collection, housekeeping, or courier requests are submitted from the app with all details attached.
02
Request Routed to Staff
The system routes the request to the right staff member based on category and availability.
03
Real Time Status Updates
Staff acknowledges the request and begins action. Status is visible to the resident throughout.
04
Closure and Feedback
Request is marked complete by management and the resident confirms closure and rates the service.

Parcel Management

Parcel collection notifications and management kept completely separate from the gate log.

Repair and Housekeeping

Housekeeping schedules and repair bookings with staff assignment and progress tracking.

Cab and Delivery

Cab booking and delivery coordination managed entirely within the community platform.

Society Maintenance Billing

Billing that runs itself. Disputes that do not happen.

REOS replaces manual billing with a fully automated maintenance billing engine configured per project and managed centrally by the chairman or builder admin.

01
Billing Schedule Configured
Monthly, quarterly, or custom billing cycles are configured by the chairman or builder admin per project.
02
Digital Invoice Generated
Auto generated invoices are pushed directly to each resident’s app at the start of every cycle.
03
In App Payment
Residents pay maintenance dues directly through the app with no bank transfers or cheques required.
04
Arrear Tracking
Overdue accounts are flagged automatically with configurable reminder escalation workflows.

Automated Invoice Generation

Invoices generated and delivered to every unit automatically based on configured billing cycles.

In App Payment Gateway

Residents pay without leaving the app. Payment status updates instantly in the admin dashboard.

Arrear Management

Real time visibility of outstanding dues with automated follow up reminders per unit.

Society Work Transparency Feed

No repair goes untracked. No complaint falls through.

Every repair, maintenance task, and capital work project is logged, tracked, and visible to all stakeholders in real time. Accountability is built in from day one.

01
Work Order Raised
Residents or management create work requests with photos, location, and priority level attached.
02
Assignment and Scheduling
Tasks are assigned to vendors or in house staff with estimated completion timelines.
03
Progress Updates
Status changes and photo updates are published to a community visible transparency feed.
04
Closure and Rating
Work is marked complete by management and residents rate the resolution for quality control.

Photo Documentation

Work orders include photo evidence at creation, in progress, and on completion.

Community Transparency Feed

All open and resolved work orders visible to residents, building trust through openness.

Vendor Quality Control

Resident ratings on completed work orders create accountability across the vendor network.

Community Communications

Official notices. Governed decisions. No WhatsApp chaos.

REOS replaces fragmented message groups and notice boards with a structured, managed communication platform built directly into the community operating system.

Notices and Announcements

Official notices from management with read receipts and push notifications reaching every resident.

Governance Polls

Community decisions run democratically with results that are transparent and logged for accountability.

Events and RSVPs

Community events with in app RSVP tracking, headcount management, and automated reminders.

Builder Branded App

Your logo. Your app. Your community.

Every resident sees your brand, not a generic platform name. REOS is deployed as your dedicated application on the App Store and Play Store with your complete identity throughout.

Custom Colour Themes

Brand colours, typography, and splash screens fully configurable to match your identity system.

Branded Notifications

Every push notification, invoice, and update comes from your brand reinforcing your identity daily.

Permanent Brand Presence

Residents use your branded app every day, deepening trust and reinforcing your market position long after handover.

Integration

Fully integrated. Configurable per project.

All modules share one data layer

No duplicate data entry and no sync issues. A visitor approved at the gate appears instantly in the management dashboard and the billing audit log.

Enable or disable modules per project

A residential tower may not need commercial visitor flows. A commercial complex may not need amenity booking. REOS adapts cleanly to the project type.

See how REOS runs your community

Walk through the platform and understand how each module works together in your specific project context.